{"id":2548,"date":"2025-11-04T11:22:23","date_gmt":"2025-11-04T16:22:23","guid":{"rendered":"https:\/\/lirsperu.com\/?page_id=2548"},"modified":"2025-12-01T22:52:35","modified_gmt":"2025-12-02T03:52:35","slug":"libro-de-reclamaciones","status":"publish","type":"page","link":"https:\/\/lirsperu.com\/?page_id=2548","title":{"rendered":"LIBRO DE RECLAMACIONES"},"content":{"rendered":"\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f2554-o1\" lang=\"es-PE\" dir=\"ltr\" data-wpcf7-id=\"2554\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F2548#wpcf7-f2554-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"2554\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.4\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_PE\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2554-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<h2 style=\"color:#0056A3; text-align:center;\">Libro de Reclamaciones\n<\/h2>\n<p>Estimado usuario, complete la siguiente informaci\u00f3n de acuerdo al D.S. N.\u00ba 011-2011-PCM. Todos los campos marcados con * son obligatorios.\n<\/p>\n<p><label>Nombre completo *<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"nombre\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Escriba su nombre completo\" value=\"\" type=\"text\" name=\"nombre\" \/><\/span>\n<\/p>\n<p><label>DNI \/ CE *<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"dni\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Ingrese su documento de identidad\" value=\"\" type=\"text\" name=\"dni\" \/><\/span>\n<\/p>\n<p><label>Tel\u00e9fono o correo electr\u00f3nico *<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"contacto\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Ingrese su n\u00famero o correo\" value=\"\" type=\"text\" name=\"contacto\" \/><\/span>\n<\/p>\n<p><label>Domicilio<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"domicilio\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Ingrese su direcci\u00f3n\" value=\"\" type=\"text\" name=\"domicilio\" \/><\/span>\n<\/p>\n<p><label>Producto o servicio contratado *<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"producto\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Ejemplo: recolecci\u00f3n de residuos industriales\" value=\"\" type=\"text\" name=\"producto\" \/><\/span>\n<\/p>\n<p><label>Tipo *<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tipo\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"tipo\"><option value=\"Reclamo\">Reclamo<\/option><option value=\"Queja\">Queja<\/option><\/select><\/span>\n<\/p>\n<p><label>Descripci\u00f3n del reclamo o queja *<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"descripcion\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Describa brevemente los hechos\" name=\"descripcion\"><\/textarea><\/span>\n<\/p>\n<p><label>Pedido del consumidor *<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"pedido\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Indique su pedido o soluci\u00f3n solicitada\" name=\"pedido\"><\/textarea><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn-reclamo\" type=\"submit\" value=\"Enviar Reclamo\" \/>\n<\/p><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"231\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-2548","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lirsperu.com\/index.php?rest_route=\/wp\/v2\/pages\/2548","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lirsperu.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lirsperu.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lirsperu.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lirsperu.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2548"}],"version-history":[{"count":8,"href":"https:\/\/lirsperu.com\/index.php?rest_route=\/wp\/v2\/pages\/2548\/revisions"}],"predecessor-version":[{"id":2598,"href":"https:\/\/lirsperu.com\/index.php?rest_route=\/wp\/v2\/pages\/2548\/revisions\/2598"}],"wp:attachment":[{"href":"https:\/\/lirsperu.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2548"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}